SHIPPING & RETURNS
Shipping:
All book orders (except bulk orders) are shipped via US Postal Service. The following shipping rates apply to regular orders:
Standard Shipping - USPS Media (Economy) Mail (4 - 7 days) – FREE
Note: Media Mail is a discounted rate for written materials only. It is slightly slower than Priority Mail, but Media Mail also includes tracking information.
Order Confirmation:
Orders are confirmed via email. If you fail to receive a notification, contact us directly at 253-857-7716 or via email at info@dodgepublications.com (Mon – Fri -- 9:00 AM to 5:00 PM PST).
Order Shipment:
Orders are typically filled within two business days. If there is an unforeseen delay, you will be notified via the email address you provided.
Damages:
Please inspect your package when it arrives. If you see any damage, please send a photo of the damage to info@dodgepublications.com and we will immediately replace the damaged item(s). It is not necessary to return the damage items(s).
Cancellations and Refunds:
Once placed, orders cannot be cancelled. Refunds are not issued, but damaged items will be replaced.
For Bulk Orders or Assistance with Orders:
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If ordering 25 books or more, contact us directly for shipping options and fees.
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If ordering 50 books or more, contact us directly for an increased discount and payment and shipping options.
For questions or assistance with an order, contact us at info@dodgepublications.com or phone us at 253-857-7716 during regular business hours.
Security:
Our purchasing site is secure via encryption. Once an order is processed, credit card information is safely discarded. We do not retain website cookies.